Get Started

Terms of Service

Last updated: March 2026

1. Acceptance of Terms

By accessing or using BugReel software, the Chrome extension, or this website (bugreel.io), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the software or website.

2. License

BugReel is licensed under the Business Source License (BSL). The Community edition is free to use for teams of up to 5 users. The Team and Enterprise editions require a valid license key.

The BSL allows you to use, modify, and self-host BugReel. You may not offer BugReel as a managed service to third parties without a separate commercial agreement. Full license terms are available in the LICENSE file in the GitHub repository.

3. Self-Hosted Disclaimer

BugReel is designed to be self-hosted on your own infrastructure. You are solely responsible for:

  • Server provisioning, maintenance, and security
  • Data backups and disaster recovery
  • Network configuration and access control
  • Keeping the software up to date
  • Compliance with applicable laws regarding data you store

We do not provide hosting, uptime guarantees, or SLAs for self-hosted installations. The software is provided for you to run on your own terms.

4. Acceptable Use

You agree not to:

  • Use BugReel for any unlawful purpose
  • Redistribute or resell BugReel as a hosted service without authorization
  • Remove or alter any license notices, copyright statements, or attribution
  • Attempt to circumvent license key validation
  • Use the software to infringe on the rights of others

5. Intellectual Property

BugReel, its logo, documentation, and associated materials are the intellectual property of the BugReel project. The BSL license grants you specific rights to use and modify the software, but does not transfer ownership.

Bug reports, recordings, and data you create using BugReel belong to you. We claim no ownership over content generated by your use of the software.

6. Limitation of Liability

BugReel is provided "as is" without warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

In no event shall the BugReel project, its authors, or contributors be liable for any direct, indirect, incidental, special, exemplary, or consequential damages arising from the use of or inability to use the software. This includes, but is not limited to, data loss, business interruption, or service downtime on your self-hosted installation.

7. Termination

You may stop using BugReel at any time by removing the software from your server and uninstalling the Chrome extension.

We may revoke your license key if you violate these terms. Upon revocation, Team and Enterprise features will be disabled, but the Community edition functionality will continue to work.

8. Changes to Terms

We may update these terms from time to time. Changes will be posted on this page with an updated revision date. Continued use of BugReel after changes constitutes acceptance of the new terms.

9. Contact

If you have questions about these terms, contact us at hello@bugreel.io.